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What is your telephone number?

Please see our contact details and opening hours below.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number. They must also count towards any inclusive minutes in a phone contract in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Please note that from the 1st July 2015, calls to 084 numbers cost 7p per minute, plus your phone company's access charge.  

Calls to 0800 numbers are now FREE from both mobile and landline.

Customer Services

Discuss or make a change to an existing policy

0333 043 2066

Monday-Friday: 08.00 - 20.00

Saturday: 09.00 - 17.00

Sunday: 10.00 - 14.00

Bank holidays: 10.00 - 16.00

Did you know you can now make some changes online?

You can now make some changes online. You can change your car, address, level of cover and add optional cover extras; Legal Expenses, Personal Accident, Hire Car and Breakdown Cover.

Make changes online

Sales

Enquire about a quote for a new policy

0333 043 2044

Monday-Friday: 08.00 - 20.00

Saturday: 08.00 - 17.00

Sunday: 10.00 - 14.00

Bank Holidays: 10.00 - 16.00

Renewals

Renew an existing policy

0333 043 2055

Monday-Friday: 08.00 - 20.00

Saturday: 09.00 - 17.00

Sunday: 10.00 - 14.00

Bank holidays: 10.00 - 16.00

New Claims

Report a new claim

0333 043 2011

Make a windscreen claim

0333 043 2012

newclaims@1stcentral.co.uk

24 Hours a day, 7 days a week.

Key Assist

Discuss or claim on your Key Assist cover

0333 043 2011

24 Hours a day, 7 days a week.

Instalment Enquiries

Discuss your direct debit or an outstanding debt

0333 043 2088

Monday-Friday: 09.00 - 17.00

Existing Claims

Discuss an ongoing claim

0333 043 2022

claims@1stcentral.co.uk

Monday-Friday: 08.00 - 18.00
Saturday: 08.00 - 16.00

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