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What is your telephone number?

Our contact numbers are now all 03 numbers. Calls cost no more than a national rate call to 01 or 02 numbers.

Please see our contact details and opening hours below.

Customer Services

Discuss or make a change to an existing policy

0333 043 2066

Monday-Friday: 08.00 - 20.00

Saturday: 09.00 - 17.00

Sunday: 10.00 - 14.00

Bank holidays: 10.00 - 16.00

Did you know you can now make some changes online?

You can now make some changes online. You can change your car, address, level of cover and add optional cover extras; Legal Expenses, Personal Accident, Hire Car and Breakdown Cover.

Make changes online

Sales

Enquire about a quote for a new policy

0333 043 2044

Monday-Friday: 08.00 - 20.00

Saturday: 08.00 - 17.00

Sunday: 10.00 - 14.00

Bank Holidays: 10.00 - 16.00

Renewals

Renew an existing policy

0333 043 2055

Monday-Friday: 08.00 - 20.00

Saturday: 09.00 - 17.00

Sunday: 10.00 - 14.00

Bank holidays: 10.00 - 16.00

New Claims

Report a new claim

0333 043 2011

Make a windscreen claim

0333 043 2012

newclaims@1stcentral.co.uk

24 Hours a day, 7 days a week.

Key Assist

Discuss or claim on your Key Assist cover

0333 043 2011

24 Hours a day, 7 days a week.

Instalment Enquiries

Discuss your direct debit or an outstanding debt

0333 043 2088

Monday-Friday: 09.00 - 17.00

Existing Claims

Discuss an ongoing claim

0333 043 2022

claims@1stcentral.co.uk

Monday-Friday: 08.00 - 18.00
Saturday: 08.00 - 16.00