Will I get a refund if I cancel my car insurance?

Within the first 14 days of your policy

If you cancel your 1ST CENTRAL policy within 14 days (known as the ‘Cooling-off’ period) you will receive a pro rata refund, meaning you will be charged for the amount of time we have covered you for, provided no claim has been made and you have not been involved in an incident which might give rise to a claim under the policy. We will also retain the set-up fee of £50.

Any optional extras  (e.g. Legal Expenses Cover or Personal Accident Cover)  you have purchased will be refunded in full if you have not made a claim against them.

After 14 days

If you cancel your 1ST CENTRAL policy outside 14 days you will receive a pro rata refund, meaning you will be charged for the amount of time we have covered you for provided no claim has been made and you have not been involved in an incident which might give rise to a claim under the policy. We will retain the set-up fee of £50 and also charge a cancellation fee of £50.

Please note that after 14 days any optional extras (e.g. Legal Expenses Cover or Personal Accident Cover) are non-refundable.

To cancel your policy, please contact our Customer Services Team on 0333 043 2066. We are open weekdays 8am-8pm, Saturday 9am-5pm and Sunday 10am-2pm.