Enter your question in the search box below, browse questions by topic or read the most popular questions below.

I work during the hours that 1st Central Instalment Enquiries are open and cannot call in, what can I do?

If you would like to make a payment, you can do so online at

Simply log in by entering your email address, policy number (this starts with PMC) and date of birth.

If you have a query you would like to discuss with us, please call our Customer Services team, open weekdays 8am - 8pm, Saturday 9am - 5pm and Sunday 10am - 2pm on 0843 208 4000.

Was this answer helpful?

Poor Excellent